Frequently Asked Questions


Q: Why should I consider using CertifiedPro.net?
A: CertifiedPro.net is a full-cycle Certified Mail Management System designed for users at the desktop level to the mail room. The software allows for printing a single transaction in less than 30 seconds as opposed to handwriting a standard USPS® Certified Mail forms that typically takes 5-7 minutes per letter. Our software also provides access to firm mailing books, mail tracking and acts as a central repository for electornic signature files. CertifiedPro.net also easily unlocks valuable USPS discounts like Return Receipt Electronic (RRE), which saves the user $1.25 per piece in postage as opposed to the traditional Return Receipt.


Q: How much does it cost?
A: Starting at $0.60 per transaction, the Walz system includes the Walz Certified Mailer, access to CertifiedPro.net and the ability to send Certified Mail, Certified Mail with Return Receipt, and Certified Mail with Return Receipt Electronic (RRE).


Q: What is Return Receipt Electronic (RRE) and how does it compare to the Traditional Return Receipt “Green Card”?
A: With Return Receipt Electronic (RRE), the recipient’s signature is collected and stored digitally. Walz has introduced a new value-added service for USPS electronic return receipts, which is proven to deliver significant cost savings and productivity increases. RRE for Certified Mail is USPS-approved and cost $1.50, which is $1.25 less per mail piece than traditional hardcopy return receipts. Walz CertifiedPro.net software allows you to track your mailing through the mail stream giving you access to all USPS mail piece lifecycle data and Return Receipt signatures online in batch or transactional format at the click of a button.


Q: I don’t send that much Certified Mail; is CertifiedPro.net the solution for me?
A: Whether you send one Certified Mail piece per year or fifty thousand you will recognize an immediate savings not only in labor but in postage alone no matter what your Certified Mail annual volume is.


Q: I need a physical Return Receipt, should I use Walz Traditional Return Receipt or (RRE) Service?
A: Consult your legal department before choosing which service to use. By accessing CertifiedPro.net, you can print the digital receipt when needed and access it anytime you would like for up to seven (7) years directly from CertifiedPro.net. Unlike green cards, they cannot be “lost” and you will have complete accountability for each mail piece.


Q: How do I get started?
A: It’s just a phone call away; once you complete your free online registration, contact a Walz Customer Service Representative today at 800-381-3811 option 1 and place an initial order for Walz Certified Mailers (minimum order of 250).


Q: How do I enable the PDF preview of CertifiedPro.net forms?
A: Ensure your browser is enabled to view pop-ups from https://www.certifiedpro.net. This enables the PDF preview to display and be printed. Adobe Reader must be installed on your PC to preview the form. If you do not have Adobe Reader installed on your PC, click the link to Get Adobe Reader.